The shipping was very fast, and the customer service was AMAZING !!! The wig was true to length, hair felt very nice, and didn’t have a smell. Little to no shedding and it flat irons like a dream. I haven’t put curls in it yet but plan too. It’s very soft and tangle free. The lace disappeared after my install. The only thing that was hard for me was the knots were acting like they didn’t want to bleach but other than that this wig was AMAZING !!! 10/10 would recommend and buy again.